Loker Rider Operations Clerk / Assistant ADA Group. ADA Group sedang membutuhkan pegawai untuk mengisi posisi sebagai Rider Operations Clerk / Assistant. ADA Group menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Rider Operations Clerk / Assistant yang akan ditempatkan di Indonesia.

Penerimaan Rider Operations Clerk / Assistant ADA Group Indonesia September 2025

Berikut ini adalah deskripsi kerja yang harus kamu penuhi untuk melamar Rider Operations Clerk / Assistant ADA Group Indonesia yang dibuka pada bulan September 2025 ini:

Location: Remote (Work from Home – Indonesia, with flexibility for Singapore/Malaysia projects)

Business Unit: Motorcycle Rental & Rider Support, Singapore

Job Type: Full-time

About ADA Group
ADA Group (https://ada.asia) is a dynamic and fast-growing group with business interests across Southeast Asia, spanning AI, financing, mobility, dive resorts, and more. Committed to continuous growth and innovation, we focus on scalability and adaptability in all our business ventures.

One of our fastest-growing units, specializes in motorcycle rentals, sales, and food delivery rider support. Our mission is to provide reliable, tech-enabled rental services while building one of the best after-sales support teams in the market.

About the Role
We are hiring a Rider Operations position to support our motorcycle rental and rider operations business. This position requires strong English communication skills, high energy, drive, and a strong sense of responsibility.

You will handle payroll, rider acquisition, documentation, and day-to-day coordination. You will also prepare and maintain rider records, clear SOPs, and workflows that ensure smooth and consistent operations across the team in a timely manner.

Key Responsibilities

• SLA Compliance – Acknowledge, resolve, and update enquiries from riders, suppliers, and colleagues within set response times.
• Payroll – Verify weekly trip records, incentives and deductions, prepare and process payouts and CPF contributions for riders and stakeholders with accuracy.
• Rider Acquisition & Records – Responsible for new rider recruitment, account setup, vehicle release and return, work permits, long-term pass, insurance, renewals, and cancellations in a timely manner. Maintain accurate and up-to-date rider information to ensure riders are work-ready and compliant.
• SOP Development – Prepare and maintain step-by-step SOPs and workflows that allow operations to be executed confidently and with minimal supervision.
• Operational Oversight – Supervise and coordinate rider operations to ensure workflow runs efficiently.

Requirements

• Minimum 1 year of clerical or operations experience.
• Strong English communication skills (written & spoken).
• Communicative, high energy level, driven, and responsible.
• Detail-oriented and accurate under pressure.
• Proficient in Google Sheets / Excel.

Why Join Us

• Be part of a fast-growing company supporting the backbone of food delivery operations.
• Gain hands-on experience with international rider operations and compliance processes.
• Build expertise in payroll, acquisition, and workflow management.
• Join a culture that values responsibility, proactive communication, and high performance.

Career Growth Path

• Clerk: Develop mastery in payroll, acquisition, and SLA compliance.
• Assistant: Take on larger workflows and cross-team coordination.
• Executive: Lead rider operations, manage teams, and support expansion into new markets.

Job Type: Full-time

Experience:

• Operations / payroll: 1 year (Required)

Language:

• English (Required)

Location:

• Indonesia (Required)

Jika kamu berminat mengisi jabatan Rider Operations Clerk / Assistant ADA Group Indonesia, segera siapkan berkas dan dokumen yang diminta untuk mendaftar jabatan tersebut. Jika Kalian memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan CV Anda. Tunjukkan bakat dan kemampuan Anda, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran secara online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

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