Posisi Loker | Manager Field Service |
Tanggal | 9 Agustus 2024 |
Perusahaan | Thermo Fisher Scientific |
Kota | Jakarta | No | ID |
Tipe Kerja | Full Time |
Penerimaan Manager Field Service Thermo Fisher Scientific. Thermo Fisher Scientific sedang mencari calon pegawai untuk mengisi posisi sebagai Manager Field Service. Thermo Fisher Scientific memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Manager Field Service yang akan ditempatkan di Jakarta.
Berikut ini adalah kriteria yang harus Anda penuhi untuk mengisi Manager Field Service Thermo Fisher Scientific Jakarta yang dibuka pada 9 Agustus 2024 ini:
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
In this role, you will be responsible for directing administrative and operational tasks to support revenue growth, productivity, and outstanding levels of customer satisfaction. Your leadership will be critical in providing the team with the training, tools, direction, and motivation they need to succeed. You will collaborate closely with various teams to ensure customer needs are understood and met, and to identify improvement opportunities to enhance our processes.
Key Responsibilities:
Participate in the design and implementation of operational policies and processes to increase efficiencies
Retain customers and ensure customer satisfaction
Act as the main point of contact for handling customer concerns including indirect partners channel.
Coordinate communication between various teams to meet customer needs
Identify improvement opportunities and lead improvement projects
Direct staffing, training, and performance evaluations to enhance the customer service function
Hold team accountable for key performance indicators including: Response Time, First Time Right, close completion of problem records (quality complaints), Field utilisations and Customer Allegiance Score. (CAS)
Minimum Qualifications:
Relevant educational background or extensive practical experience
Minimum of 5 years of customer service experience in a related industry
Proven success in leading a team
Demonstrated success in effectively handling multiple projects with minimal supervision
Excellent communication and interpersonal skills
Preferred Qualifications:
Proficient computer skills and technical knowledge
Excellent verbal and written communication skills
Jika kamu berminat mendaftar jabatan Manager Field Service Thermo Fisher Scientific Jakarta, segera siapkan berkas dan dokumen yang dibutuhkan untuk melamar formasi tersebut. Jika Kamu memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Kalian. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!
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