Lowongan Kerja Front Office Supervisor NOVOTEL. NOVOTEL kembali mencari pelamar untuk mengisi posisi sebagai Front Office Supervisor. NOVOTEL menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Front Office Supervisor yang akan ditempatkan di Makassar.

Lowongan Kerja Front Office Supervisor NOVOTEL Makassar Juni 2024

Berikut ini adalah ketentuan yang harus kalian penuhi untuk mendaftar Front Office Supervisor NOVOTEL Makassar yang dibuka pada bulan Juni 2024 ini:

Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Ensure the daily smooth running of the Front Desk Team with regards to directing Front Desk Agents and Bell persons in conjunction with the Front Office Management team.
• Formalize and improve work processes.
• Follow corporate guidelines for operations reconciliation.
• Builds and maintains a liaison with key departments (Housekeeping, Guest Services, Security Services, Communications, Room Service, etc) to ensure smooth arrival and departure experience.
• Co-ordinates any changes with above noted departments and communicates guest satisfaction and concerns that may arise with any related problems.
• Handles guest complaints and assists in resolution.
• Communicates with appropriate department regarding any concerns or deficiencies.
• Communicates with sales/catering and all other departments as needed on the outcome, challenges and successes of all functions.
• Thorough knowledge of emergency procedures and general crisis situation procedures.
• Complete all other duties as assigned by the Front Office Manager.

Qualifications

• Service focused personality is essential.
• Passionate about guest experience.
• Strong computer skills, especially knowledge of Opera Property Management System, Microsoft Word and Excel.
• Must have a well-rounded understanding of all aspects of hotel operations.
• Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignments and additional duties.
• Must work well under pressure in a fast paced environment and handle conflicting priorities.
• Minimum of two years previous experience in a Rooms department, preferably Front Office operations.
• College degree in Hospitality management or related field preferred.

Jika sahabat berminat melamar formasi Front Office Supervisor NOVOTEL Makassar, segera siapkan berkas dan dokumen yang dibutuhkan untuk mendaftar formasi tersebut. Jika Anda memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan aplikasi Anda. Tunjukkan bakat dan kemampuan Anda, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran secara online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

  Kirim Lamaran

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