Loker Guest Experience Coordinator 7.AM Baker's Bali. 7.AM Baker's Bali sedang membutuhkan pelamar untuk mengisi posisi sebagai Guest Experience Coordinator. 7.AM Baker's Bali menentukan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Guest Experience Coordinator yang akan ditempatkan di Badung.

Rekrutmen Guest Experience Coordinator 7.AM Baker's Bali Badung Agustus 2025

Berikut ini adalah kriteria yang harus Anda penuhi untuk melamar Guest Experience Coordinator 7.AM Baker's Bali Badung yang dibuka pada 12 Agustus 2025 ini:

The Guest Experience Coordinator / Service Standards Trainer is responsible for ensuring that every guest interaction reflects the 7AM 7PM brand promise — exceptional service, memorable experiences, and consistent quality. This role combines guest relations expertise with service standards training to elevate performance across all outlets.

Key Responsibilities

Guest Experience Management

• Act as the primary in-house ambassador for guest satisfaction.
• Personally welcome VIP and special occasion guests; ensure personalized service.
• Proactively check in with guests during visits and resolve any concerns on the spot.
• Oversee post-visit follow-ups and guest feedback processing. 2.

Service Standards Development

• Develop, maintain, and update the 7AM 7PM Service Standards Manual.
• Set and monitor benchmarks for greeting, order taking, food delivery, upselling, and farewell.
• Implement a Mystery Guest Program to assess and improve service delivery.

Training & Coaching

• Conduct weekly service training sessions for FOH staff.
• Provide live, on-the-floor coaching during service hours.
• Run role-play exercises to prepare teams for guest service scenarios.
• Work with Outlet Managers to ensure service consistency across locations.

Reporting & Performance Tracking

• Prepare monthly service excellence reports for the General Manager.
• Track guest satisfaction scores, repeat visits, and service performance KPIs.
• Recommend operational improvements based on guest feedback trends.

Qualifications

• Minimum 3 years in hospitality guest relations or service training roles.
• Strong communication, presentation, and coaching skills.
• Proven ability to handle guest concerns with diplomacy and speed.
• Deep understanding of F&B service flow and operational standards.
• Fluency in English; other languages a plus.

Job Type: Full-time

Jika Anda tertarik melamar formasi Guest Experience Coordinator 7.AM Baker's Bali Badung, segera siapkan berkas lamaran dan dokumen yang diminta untuk melamar jabatan tersebut. Jika Kamu memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan CV Kamu. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

Bagikan informasi ini kepada teman-teman Anda yang mungkin juga sedang mencari pekerjaan. Siapa tahu ada yang membutuhkan.

Demikian informasi tentang Penerimaan Guest Experience Coordinator 7.AM Baker's Bali Badung yang dapat kita sampaikan. Jika Info lowongan kerja di atas tidak pas dengan keinginan Anda, tidak ada salahnya untuk membaca info lowongan kerja lainnya di bawah ini.