Penerimaan Advisor I Content Moderator English Concentrix. Concentrix kembali memerlukan calon pegawai untuk mengisi posisi sebagai Advisor I Content Moderator English. Concentrix memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Advisor I Content Moderator English yang akan ditempatkan di Yogyakarta.

Penerimaan Advisor I Content Moderator English Concentrix Yogyakarta Desember 2025

Berikut ini adalah kualifikasi yang harus kalian penuhi untuk memenuhi Advisor I Content Moderator English Concentrix Yogyakarta yang dibuka pada bulan Desember 2025 ini:

Job Title:

Advisor I, Content Moderator – English

Job Description

The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile, as well as the search relevance, is as effective as possible to drive applications from jobseekers

Essential Functions/Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Labeling and filtration of content

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client products and/or services

• Prepare complete and accurate work including appropriately notating accounts as required

• Participate in activities designed to improve customer satisfaction and business performance

• Offer additional products and/or services

• Track, document and retrieve information in call tracking database

• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• Minimum Education is D3 or S1

• Good English communication skills

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Dependable with strong attention to detail

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Tolerance for repetitive work in a fast-paced, high production work environment

• Ability to work as a team member, as well as independently

• Ability to rotate shifts, as needed

• Based on location and/or program, additional experience/skills may be required
  

• Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

IDN Yogyakarta, Lippo Mall Floors 1 & 6

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Jika Anda tertarik mendaftar formasi Advisor I Content Moderator English Concentrix Yogyakarta, segera siapkan berkas lamaran dan dokumen yang dipersyaratkan untuk mengisi posisi tersebut. Jika Kalian memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Anda. Tunjukkan bakat dan kemampuan Anda, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

  Kirim Lamaran

Bagikan informasi ini kepada teman-teman Anda yang mungkin juga sedang mencari pekerjaan. Siapa tahu ada yang membutuhkan.

Itulah info tentang Loker Advisor I Content Moderator English Concentrix Yogyakarta yang dapat admin sampaikan. Jika Info lowongan kerja di atas tidak sesuai dengan ijazah Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya berikut ini.