Penerimaan Operations Executive Btm - Act - Mandarin Speaking LUCE MAINTENANCE GROUP PTE. LTD.. LUCE MAINTENANCE GROUP PTE. LTD. kembali memerlukan calon pegawai untuk mengisi posisi sebagai Operations Executive Btm - Act - Mandarin Speaking. LUCE MAINTENANCE GROUP PTE. LTD. menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Operations Executive Btm - Act - Mandarin Speaking yang akan ditempatkan di Sukajadi.

Rekrutmen Operations Executive Btm - Act - Mandarin Speaking LUCE MAINTENANCE GROUP PTE. LTD. Sukajadi Juni 2026

Berikut ini adalah kualifikasi yang harus penuhi untuk mendaftar Operations Executive Btm - Act - Mandarin Speaking LUCE MAINTENANCE GROUP PTE. LTD. Sukajadi yang dibuka pada bulan Juni 2026 ini:

We’re a Singapore-based service platform looking for an Operations Executive to join our team in Indonesia, Batam! As one of Financial Times Singapore’s fastest-growing companies, we offer competitive benefits, growth opportunities, personalized mentorship, and a great working culture.

Luce SG is a tech-powered services provider for residential and commercial needs for customers in Singapore. Our services include part-time maid services, ad hoc home cleaning, office cleaning and commercial facilities services, aircon servicing, home mani/pedis, deep cleaning, and more. Our mission is to give our customers a great day, and we’re doing so by building a platform where they can get the help, they need all in one place.

We’re looking for people who want to be part of this mission. If you’re looking to build your career, achieve your goals, and realize your full potential - come and join us.

Responsibilities:

• Provide real-time support to technicians by assisting with job scope clarification, schedule changes, client-related issues, sick leave coverage, and urgent operational matters.
• Coordinate vehicle repairs, bike deployments, and technician replacements to minimize service disruption.
• Manage and resolve operational tickets, including customer concerns, service complaints, scheduling issues, billing clarifications, and technician-related inquiries.
• Support the Sales and Billing teams by investigating booking issues, payment discrepancies, and operational matters affecting revenue.
• Coordinate onboarding activities for new technicians, including process briefings, deployment preparation, and operational readiness checks.
• Conduct interviews and support recruitment activities for field workers.
• Manage the purchase, replacement, and distribution of tools and equipment required for daily operations.
• Coordinate driving licence conversion activities, including lesson scheduling, test arrangements, progress tracking, and account top-ups.
• Review and follow up on overdue invoices, missing information, and operational discrepancies affecting billing accuracy.
• Maintain accurate operational records by conducting audits, updating employee information, and ensuring system data remains up to date.
• Support continuous improvement initiatives by identifying operational gaps and recommending process improvements.
• Perform other operational and administrative duties as assigned.
• Solve urgent matters outside of working hours.

Requirements:

• At least 1-2 years of experience in Operations, Customer Service, Scheduling, Logistics, Workforce Management, or a similar role.
• Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Able to communicate clearly and professionally with customers, technicians, and internal teams.
• Comfortable handling operational issues, escalations, and last-minute schedule changes.
• Strong attention to detail and able to maintain accurate records and documentation.
• Able to work independently, take ownership of tasks, and follow through to completion.
• Proficient in Microsoft Office or Google Workspace, particularly Excel/Google Sheets.
• Comfortable learning and using multiple systems and platforms for scheduling, ticket management, and reporting.
• Experience in service operations, field workforce management, or home services is an advantage.
• Experience interviewing, onboarding, or coordinating field workers is an advantage.
• Fluent in English & Mandarin, both written and spoken.
• A problem-solver who can stay calm under pressure and make practical decisions when issues arise.

Role Details:

• Location: Batam, ID
• Working Hours: 8:30 AM - 6:00 PM SGT, hybrid arrangement (1 day per week from home upon entering full time)
• Salary Range: IDR 10,250,000 – 15,850,000
• Bonuses: a 13th-month bonus, Performance bonus & Company bonus upon entering permanent status

Note:

• Please attach your latest CV for an increased chance of success.
• Kindly check your Spam folder regularly in case our hiring test email ends up there.

Thank you!

Ability to commute/relocate:

• Sukajadi: Reliably commute or planning to relocate before starting work (Required)

Language:

• Mandarin/Chinese (Required)

Work Location: Hybrid remote in Sukajadi

Jika sahabat tertarik melamar posisi Operations Executive Btm - Act - Mandarin Speaking LUCE MAINTENANCE GROUP PTE. LTD. Sukajadi, segera siapkan persyaratan dan dokumen yang dibutuhkan untuk melamar jabatan tersebut. Jika Kamu memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan CV Anda. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

Bagikan informasi ini kepada teman-teman Anda yang mungkin juga sedang mencari pekerjaan. Siapa tahu ada yang membutuhkan.

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