Loker Customer Support - Yogyakarta Placement Mekari (PT. Mid Solusi Nusantara). Mekari (PT. Mid Solusi Nusantara) sedang memerlukan calon pegawai untuk mengisi posisi sebagai Customer Support - Yogyakarta Placement. Mekari (PT. Mid Solusi Nusantara) menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Customer Support - Yogyakarta Placement yang akan ditempatkan di Yogyakarta.

Loker Customer Support - Yogyakarta Placement Mekari (PT. Mid Solusi Nusantara) Yogyakarta Januari 2025

Berikut ini adalah kualifikasi yang harus penuhi untuk mengajukan lamaran Customer Support - Yogyakarta Placement Mekari (PT. Mid Solusi Nusantara) Yogyakarta yang dibuka pada 9 Januari 2025 ini:

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Description

• Handle user inquiries and complaints through live chat/phone call/email
• Ensure user satisfaction through feedback and solution
• Inform user in case of website maintenance or any problems occurred
• Collaborate with internal team to handle complaints and other inquiries

Requirements

• Minimum of 1 year working experience in Customer Support or related fields. Fresh graduates from all majors are also welcomed to apply
• Experience in handling user inquiries and complaints through live chat is a plus
• People-oriented, proactive, and communicative
• Good analytical and problem-solving skills
• Good personality

Required Skills

• Persuasion and Negotiation
• Email Support
• Chat Support
• Customer Service
• Typing
• Communication Skills
• Fast learner
• Willing to independently learn

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

Jika Anda berminat mendaftar posisi Customer Support - Yogyakarta Placement Mekari (PT. Mid Solusi Nusantara) Yogyakarta, segera siapkan berkas lamaran dan dokumen yang diminta untuk mendaftar jabatan tersebut. Jika Kalian memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Kalian. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran secara online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

  Kirim Lamaran

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