Penerimaan Customer Service Officer PT 8 Elements. PT 8 Elements kembali memerlukan kandidat untuk mengisi posisi sebagai Customer Service Officer. PT 8 Elements memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Customer Service Officer yang akan ditempatkan di Jakarta.

Rekrutmen Customer Service Officer PT 8 Elements Jakarta Maret 2025

Berikut ini adalah persyaratan yang harus penuhi untuk memenuhi Customer Service Officer PT 8 Elements Jakarta yang dibuka pada 19 Maret 2025 ini:

• Handling customer inquiries through multiple channels: phone, WhatsApp, email, and social media (if applicable).
• Providing timely and accurate responses to customer requests.
• Ensuring a smooth and positive customer experience.
• Understanding and supporting all 8elements products.
• Acting as a liaison between customers and internal teams (e.g., technical support, product, and marketing).
• Escalating issues effectively to the appropriate departments to ensure quick resolution.
• Maintaining clear communication with relevant stakeholders to improve customer satisfaction.
• Utilizing CRM tools to track customer interactions, manage tickets, and ensure seamless follow-ups.
• Continuously identifying areas for improvement in customer service workflows.
• Keeping up-to-date with product knowledge to provide informed support.

• Minimum Qualifications: A diploma (D1) or bachelor's degree (S1) in Communications, Business Administration, or a related field
• At least 1 year of experience in customer service or support roles.
• Strong communication skills with a customer-first mindset.
• Experience handling customer inquiries across multiple platforms.
• Familiarity with CRM tools and customer service software.
• Ability to multitask, stay organized, and work efficiently under pressure.

8elements is a very established digital content provider and mobile game specialist in Asia Pacific. We market value-added services, user-generated contents, game clubs, mobile content subscriptions, e-learning and edutainment products using our own platforms and in close co-operation with mobile network operators and aggregators.

Jika sahabat berminat mengisi posisi Customer Service Officer PT 8 Elements Jakarta, segera siapkan berkas lamaran dan dokumen yang dibutuhkan untuk melamar formasi tersebut. Jika Anda memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Kamu. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi secara online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

  Kirim Lamaran

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