Posisi Loker | Reservation Supervisor |
Tanggal | 14 Agustus 2024 |
Perusahaan | Marriott International, Inc |
Kota | Lombok | No | ID |
Tipe Kerja | Full Time |
Rekrutmen Reservation Supervisor Marriott International, Inc. Marriott International, Inc sedang memerlukan kandidat untuk mengisi posisi sebagai Reservation Supervisor. Marriott International, Inc memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Reservation Supervisor yang akan ditempatkan di Lombok.
Berikut ini adalah kriteria yang harus kalian penuhi untuk mengajukan lamaran Reservation Supervisor Marriott International, Inc Lombok yang dibuka pada 14 Agustus 2024 ini:
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2-years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Jika sahabat berminat mendaftar jabatan Reservation Supervisor Marriott International, Inc Lombok, segera siapkan persyaratan dan dokumen yang diminta untuk mengisi jabatan tersebut. Jika Kamu memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Kamu. Tunjukkan bakat dan kemampuan Anda, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!
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