Rekrutmen IT Infra Support Engineer amIT Global Solution. amIT Global Solution sedang memerlukan kandidat untuk mengisi posisi sebagai IT Infra Support Engineer. amIT Global Solution menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai IT Infra Support Engineer yang akan ditempatkan di Jakarta.

Lowongan Kerja IT Infra Support Engineer amIT Global Solution Jakarta Oktober 2024

Berikut ini adalah kriteria yang harus kalian penuhi untuk mengisi IT Infra Support Engineer amIT Global Solution Jakarta yang dibuka pada bulan Oktober 2024 ini:

Key Responsibilities:

• Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents.
• Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new technologies and systems.
• Service Improvement: Analyze recurring problems to identify root causes and implement permanent solutions to enhance service quality and user satisfaction.
• Training and Mentoring: Offer guidance and training to L1 support engineers and end-users, promoting best practices and knowledge sharing.
• Vendor Coordination: Liaise with external vendors and service providers to resolve complex issues and maintain service level agreements.
• Incident Management: Oversee the incident management process, ensuring timely resolution and communication with stakeholders.
• Documentation and Reporting: Maintain accurate documentation for system configurations, changes, and incident reports. Provide regular reports on incident trends and service performance.

Requirements:

• Experience in IT support, with a focus on on-site support services.
• Strong technical knowledge of IT infrastructure, including hardware, software, and network systems.
• Excellent problem-solving and analytical skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with the ability to interact effectively with team members and end-users.
• Relevant certifications in IT support and service management are preferred.
• Willing to WFO in East Jakarta

Industry: IT

Period: 12 months

Location: East Jakarta

Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan

Pertanyaan Lamaran:

• What is your expected salary? (in gross)
• Are you confident in communicating in English?
• Are you willing to WFO in East Jakarta?

Pendidikan:

• S1 (Diutamakan)

Pengalaman:

• L1 Desktop Support: 2 tahun (Diwajibkan)
• On-site Support Services: 2 tahun (Diutamakan)
• IT Infrastructure Systems: 2 tahun (Diwajibkan)

Jika kamu berminat melamar formasi IT Infra Support Engineer amIT Global Solution Jakarta, segera siapkan persyaratan dan dokumen yang dipersyaratkan untuk melamar jabatan tersebut. Jika Kalian memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Anda. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

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