Lowongan Kerja Guest Experience Officer BOAT - AYANA Komodo AYANA Hospitality. AYANA Hospitality kembali membutuhkan pegawai untuk mengisi posisi sebagai Guest Experience Officer BOAT - AYANA Komodo. AYANA Hospitality memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Guest Experience Officer BOAT - AYANA Komodo yang akan ditempatkan di Labuan Bajo.

Lowongan Kerja Guest Experience Officer BOAT - AYANA Komodo AYANA Hospitality Labuan Bajo Agustus 2025

Berikut ini adalah deskripsi kerja yang harus kamu penuhi untuk mengisi Guest Experience Officer BOAT - AYANA Komodo AYANA Hospitality Labuan Bajo yang dibuka pada 11 Agustus 2025 ini:

AYANA Hospitality is a luxury hospitality company seeking a Guest Experience Officer (BOAT) for our AYANA Komodo resort. The successful candidate will be a highly motivated and energetic team player who is passionate about delivering exceptional customer service. The Guest Experience Officer is responsible for providing guests with a warm welcome and ensuring their stay is comfortable and enjoyable.

Responsibilities

• Greet passengers/guests during boarding and disembarking, provide orientation and answer queries regarding boat facilities, safety, and itinerary.
• Coordinate with crew, kitchen, and service staff to meet guest needs (e.g. food, drinks, activities), assist in organizing special requests, events, or celebrations on board.
• Make clear and professional announcements regarding schedules, stops, or activities, handle multilingual communication if required.
• Gather guest feedback and report issues to management, assist in improving service quality and guest satisfaction for future trips
• Boat upselling through a pre-arrival email, at check-in, and during breakfast, lunch, or dinner service.

Requirements

• A Bachelor’s degree in Hospitality Management or a related field, demonstrating a solid educational foundation in service and operations.
• 1 year of proven experience in the hospitality industry, preferably in guest-facing or service-focused roles.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with guests, colleagues, and cross-functional teams.
• Highly organized with strong attention to detail; capable of multitasking and managing priorities in a dynamic environment.
• Proficient in Microsoft Office and hotel management systems, with a strong commitment to delivering outstanding customer service and guest satisfaction.

Jika sahabat berminat mendaftar formasi Guest Experience Officer BOAT - AYANA Komodo AYANA Hospitality Labuan Bajo, segera siapkan berkas lamaran dan dokumen yang dipersyaratkan untuk mendaftar posisi tersebut. Jika Kalian memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan CV Kalian. Tunjukkan bakat dan kemampuan Kalian, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

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