Rekrutmen RESERVATION STAFF Lotus Hotels. Lotus Hotels sedang mencari pelamar untuk mengisi posisi sebagai RESERVATION STAFF. Lotus Hotels menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai RESERVATION STAFF yang akan ditempatkan di Kuta.

Lowongan Kerja RESERVATION STAFF Lotus Hotels Kuta Februari 2025

Berikut ini adalah deskripsi kerja yang harus penuhi untuk mengisi RESERVATION STAFF Lotus Hotels Kuta yang dibuka pada 9 Februari 2025 ini:

Lotus Hotels is currently looking for a dedicated and detail-oriented individual to join our team as a RESERVATION STAFF in Jimbaran-Bali.

As a member of our team, you will be responsible for answering phone calls and emails from our global clientele and providing assistance with booking suitable reservations. You will also be responsible for accurately recording customer information, including payment details, and offering customers advice on available upgrades or promotions that can enhance their overall experience with us. Additionally, you will assist customers with altering or cancelling reservations, as needed. The ideal candidate for this position should possess excellent phone and email etiquette, exceptional communication and customer service skills, and a strong attention to detail.

Requirements and Qualifications

• Fluent in both spoken and written English
• Detail-oriented and hardworking
• Flexible
• Familiar with email correspondence
• Familiar with channel manager, OTA's extranet, booking engine, Social Media platforms and WhatsApp for business
• At least one experience as the reservation in villa or hotel is a plus
• Have experience in using PMS is a plus

Reservations Agent Duties and Responsibilities

• Answer phones and assist customers in making, altering, or cancelling reservations
• Respond to emails with reservation information, confirmations, and additional details
• Respond to Social Media inquiries as well as WhatsApp communication with potential clients
• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
• Answer questions regarding rooms, facilities, and rates
• Accurately record customer information and proceed with payments upon successful reservations

Our package

• Monthly salary
• Tips and service charge after probation
• 5,5 days per week with the possibility of working in shifts
• THR
• BPJS after probation
• Public Holidays & Annual Leave
• Please note that the job is not situated in a hotel, but our headquarters based in Jimbaran - Bali
• Please send you CV plus picture to [email protected]

Please note that the job is not situated in a hotel, but our headquarters based in Jimbaran – Bali
Only selected candidates will be contacted.

Job Type: Full-time

Experience:

• PMS Hotel System: 2 years (Required)
• Outlook and email correspondences using English Business: 2 years (Required)

Language:

• English (Required)

Expected Start Date: 03/01/2025

Jika kamu berminat mengisi posisi RESERVATION STAFF Lotus Hotels Kuta, segera siapkan berkas dan dokumen yang diminta untuk mendaftar posisi tersebut. Jika Kamu memenuhi persyaratan yang dibutuhkan, jangan ragu untuk segera mengirimkan CV Kalian. Tunjukkan bakat dan kemampuan Anda, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

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