Loker Guest Communications Specialist - Short Term Rental Remote Ready Set Stay. Ready Set Stay kembali memerlukan karyawan untuk mengisi posisi sebagai Guest Communications Specialist - Short Term Rental Remote. Ready Set Stay menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Guest Communications Specialist - Short Term Rental Remote yang akan ditempatkan di Kuta.

Pendaftaran Guest Communications Specialist - Short Term Rental Remote Ready Set Stay Kuta Juni 2026

Berikut ini adalah kualifikasi yang harus kalian penuhi untuk mendaftar Guest Communications Specialist - Short Term Rental Remote Ready Set Stay Kuta yang dibuka pada bulan Juni 2026 ini:

Location: Remote, but must reside in Bali
Position: Guest Communications Specialist
Position Type: Permanent Full Time
Company: Ready Set Stay
Role: Permanent

About Us:
Ready Set Stay is a dynamic and growing property management company that specialises in short-term rentals. We manage a portfolio of vacation properties on various platforms, including Airbnb, Booking.com, and HomeAway and look after 140 homes in Victoria, Australia. We are looking for a talented and self-motivated Guest Communications Specialist (Remote) to join our team and help us provide exceptional experiences to our guests.

Position Overview:
As a Guest Communications Specialist, you will have a multitasking role, one minute you will play a crucial role in ensuring guests are contacted and that the home is ready for check-in, and the next you will be responsible for managing the guest communications prior to check-in, ensuring the homes are ready, management of the reviews, and at times answering phones. Additionally, you should be familiar with channel managers and have experience with platforms like Booking.com, Airbnb, and HomeAway (Stayz). Your English must be exceptionally good, and your understanding of how to problem-solve must be very high.

The management is in Australia, and we have four staff in Bali, and once a week on Friday, you'll meet with the Balinese team, the other days will be working from home. Eventually after time and training, you'll learn the business, be able to assist our full time staff with their regular day to day tasks and get comfortable with your job scope. The Bali team are lovely, and we want to ensure the team fit is good.

Key Responsibilities:

• Daily online checks of homes to ensure they are ready, and Checking Cleans with cleaners for the next day
• Check guests have completed all their paperwork (terms and conditions, guest verification and security bond etc)
• Contacting all guests via phone upon check-in to welcome them to the property virtually
• Checking cleaning tasks and photos are satisfactorily completed, and follow-ups via Turno and ticking these off as completed
• Contact guests who have left negative reviews to reconsider their feedback
• Guest communication via Channel Manager and Calls
• Reviews management
• Once familiar with the business standby for incoming calls on our office line
• Once familiar with the business, other admin tasks

Guest Experience:

• Respond promptly to guest inquiries, concerns, and requests.
• Collect and respond to guest reviews and feedback, aiming to maintain high guest satisfaction.

Channel Management:

Use a channel manager to liaise and communicate with guests, and may need to use multiple platforms, including Booking.com, Airbnb, and HomeAway. Navigate your way around our channel management system

Qualifications:

• Strong written and verbal English skills
• Familiarity with channel managers and property management software
• Experience with online booking platforms, including Booking.com, Airbnb, and HomeAway (VRBO)
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Attention to detail and strong organisational skills
• Ability to work independently and remotely, and with our team at least once a week
• Flexibility to work outside of traditional business hours as needed.

Benefits:

• Health insurance budget
• Mix of work from home and co work space with our team

Schedule:

• Full Time - Times and Days to be discussed
• 3 month probation period

Experience:

• Admin / Customer Service: 2 years (Required)

Language:

• AAA English (Required)Work

Application Question(s):

• Where in Bali are you residing?
• Do you have booking platforms experience and/or short term rental experience?

How to Apply:

If you are a motivated, proactive individual who is passionate about the short-term rental industry and meets the qualifications listed above, we encourage you to apply. Please submit your resume and a quick up to 2-minute max video introducing yourself and explaining who you are, where you live, what skills you have and if you have previous experience with companies like ours, villa management, project management or administration and what your availability is.

Sent to [email protected] and [email protected]

Ready Set Stay is an equal-opportunity employer. We welcome candidates of all cultural backgrounds to apply.

Job Type: Full-time

Application Question(s):

• Do you have booking platforms experience and/or short term rental experience?
• Are you looking for part time or full time or either?
• Where in Bali are you residing?

Experience:

• admin / property manager: 2 years (Required)

Language:

• AAA English (Required)

Jika sahabat tertarik mendaftar posisi Guest Communications Specialist - Short Term Rental Remote Ready Set Stay Kuta, segera siapkan berkas dan dokumen yang diminta untuk melamar posisi tersebut. Jika Kalian memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan lamaran Anda. Tunjukkan bakat dan kemampuan Kamu, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim lamaran via online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

Bagikan informasi ini kepada teman-teman Kamu yang mungkin juga sedang mencari pekerjaan. Siapa tahu ada yang membutuhkan.

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