Mau Cari Loker?

Loker.icu Menyediakan Informasi Lowongan Kerja Terbaru. Dapatkan Pekerjaan Terbaik Anda Disini !

Lowongan Kerja Chargeback Team Lead Patrianna Jakarta Terbaru Oktober 2025

Posisi Loker Chargeback Team Lead
Tanggal 1 Oktober 2024
Perusahaan Patrianna
Kota Jakarta | No | ID
Tipe Kerja Full Time

Pendaftaran Chargeback Team Lead Patrianna. Patrianna kembali memerlukan kandidat untuk mengisi posisi sebagai Chargeback Team Lead. Patrianna menuliskan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Chargeback Team Lead yang akan ditempatkan di Jakarta.

Pendaftaran Chargeback Team Lead Patrianna Jakarta Oktober 2024

Berikut ini adalah kriteria yang harus kalian penuhi untuk mengisi Chargeback Team Lead Patrianna Jakarta yang dibuka pada 1 Oktober 2024 ini:

At Patrianna, we are passionate about delivering world-class gaming experiences to millions of players around the globe. As a dynamic, international team, we embrace a collaborative remote-working culture that prioritizes innovation and excellence in everything we do.

We are seeking a detail-oriented and proactive Chargeback Team Lead to join our expanding team. In this pivotal role, you will oversee chargeback dispute management, lead fraud investigations, and ensure the integrity of our transaction processes. You will play a crucial part in protecting our business and enhancing player experiences by implementing best practices and optimizing our chargeback strategy.

If you're eager to make a significant impact in a fast-paced, forward-thinking company dedicated to being a leader in the gaming industry, we would love to hear from you!

Areas of Responsibility

  • Oversee and monitor the attendance and punctuality of Chargeback Analysts to ensure optimal staff coverage throughout shifts.
  • Manage and address CHB and Ethoca alerts, including customer service and internal escalations, ensuring they are resolved promptly and efficiently.
  • Lead the recruitment process for new analysts, providing comprehensive training and ongoing refreshers to enhance their skills and knowledge.
  • Coach and mentor team members to help them achieve their key performance indicator (KPI) goals and foster a high-performance culture.
  • Develop and manage the monthly team schedule to ensure adequate staffing levels meet operational demands.
  • Prepare and present detailed chargeback reports to management, highlighting findings and trends to inform decision-making.
  • Stay informed about industry developments and updates to company policies and procedures, ensuring the team remains compliant and effective.
  • Perform additional duties as assigned, contributing to the overall success of the chargeback operations.

What we are looking for...

  • 5+ years of experience in chargeback processing, fraud detection, or dispute resolution, preferably in gaming or financial services.
  • At least 1 year of management experience, including supervising a team and managing attendance and performance.
  • Proven ability to effectively onboard and train staff.
  • Skilled in preparing and presenting detailed reports on chargeback trends.
  • Familiarity with industry regulations and Visa/MasterCard rules.
  • Strong analytical skills for identifying trends and ensuring accuracy.
  • Excellent organizational skills with the ability to prioritize tasks effectively.
  • Strong verbal and written communication skills for effective interactions.
  • Quick analytical skills to develop solutions for chargeback issues.
  • Willingness to stay updated on industry trends and changes.
  • Familiarity with chargeback management tools and reporting software.
  • Ability to work collaboratively with cross-functional teams.

Important Requirements

  • Willingness to work outside on a shifting schedule/weekend/holidays
  • You will need your own office set up with a self-provided laptop or PC, headset and a reliable internet connection with the below requirements:
  • PC – Intel i5 4th Gen (or higher) – self provided
  • Minimum OS Version: Windows 10 or higher
  • Internet browser (preferably Chrome – but can use Edge, Firefox, etc.)
  • Minimum RAM: 8 GB
  • Minimum HDD Space: 1 GB
  • Headset: USB Headset (noise-canceling)
  • Web Camera (for team meetings)
  • Internet: Ethernet/Hardline Connection, speed minimum of 10Mbps Upload & Download Internet speed is required.
  • Backup Internet provider

Benefits

  • Competitive salary
  • Flexibility and remote work
  • Training and development
  • International collaboration with our teams based around the world
  • Fast growing business where the sky's the limit for your career

Jika Anda tertarik mendaftar posisi Chargeback Team Lead Patrianna Jakarta, segera siapkan berkas dan dokumen yang diminta untuk mengisi jabatan tersebut. Jika Kalian memenuhi kualifikasi yang dibutuhkan, jangan ragu untuk segera mengirimkan aplikasi Kamu. Tunjukkan bakat dan kemampuan Kamu, dan dapatkan kesempatan untuk berkarier di perusahaan tersebut. Untuk mengirim aplikasi secara online, silakan klik tombol "Kirim Lamaran" di bawah ini. Semoga berhasil!

Bagikan informasi ini kepada teman-teman Anda yang mungkin juga sedang mencari pekerjaan. Siapa tahu ada yang membutuhkan.

Itulah info tentang Loker Chargeback Team Lead Patrianna Jakarta yang dapat admin sampaikan. Apabila Info lowongan kerja di atas tidak cocok dengan keinginan Anda, tidak ada salahnya untuk membaca info lowongan kerja lainnya berikut ini.

Lowongan Kerja Lainnya :

  Lowongan Kerja Maintenance Manager Golden Lamian

Dibuka : 1 Oktober 2025 | Company : SEVEN Retail | Lokasi : Jakarta

K ami sedang mencari Maintenance Manager yang akan bertanggung jawab memastikan seluruh aset dan fasilitas outlet Golden Lamian selalu berfungsi dengan baik, aman, dan sesuai


  Lowongan Kerja IT Supervisor Functional/Technical – Microsoft Dynamics 365

Dibuka : 1 Oktober 2025 | Company : Impack Pratama Industri | Lokasi : Jakarta

WORK AT IMPACK Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage.



  Lowongan Kerja Curriculum Developer Staff For Vocational Learning Center

Dibuka : 1 Oktober 2025 | Company : Impack Pratama Industri | Lokasi : Jakarta

WORK AT IMPACK Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage.


  Lowongan Kerja Butuh Cepat Supervisor Telemarketing Kartu Kredit

Dibuka : 1 Oktober 2025 | Company : Pt pelangi fortuna global | Lokasi : Jakarta

Job desk 1. Memaintence team 2. Menjelaskan dan menginformasikan produk kepada nasamah 3. Memonitoring jalannya team 4. Melakukan proses rekruitmen kekurangan team 5. Membuat report


  Lowongan Kerja Director - Head Of Financial Institution

Dibuka : 1 Oktober 2025 | Company : Citigroup | Lokasi : Jakarta

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more


  Lowongan Kerja IT Support Staff

Dibuka : 1 Oktober 2025 | Company : Impack Pratama Industri | Lokasi : Jakarta

WORK AT IMPACK Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage.



  Lowongan Kerja Management Trainee

Dibuka : 1 Oktober 2025 | Company : Impack Pratama Industri | Lokasi : Jakarta

WORK AT IMPACK Impack is a company deeply committed to progress and dynamic growth. Our workplace fosters an environment where your potential takes center stage.


  Lowongan Kerja Admin Klinik Gigi

Dibuka : 29 September 2025 | Company : Laurasum Dental Care | Lokasi : Jakarta

Mengatur jadwal pasien, recall pasien dan pembayaran pasien dan pengiriman lab gigi. Input data dan jurnal harian. Bertanggung jawab kebersihan klinik, ruang tunggu dan memastikan