Lowongan Kerja Data Entry And Customer Service Endless Cafe. Endless Cafe kembali membutuhkan pegawai untuk mengisi posisi sebagai Data Entry And Customer Service. Endless Cafe menentukan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Data Entry And Customer Service yang akan ditempatkan di Jakarta.

Loker Data Entry And Customer Service Endless Cafe Jakarta Juli 2024

Berikut ini adalah persyaratan yang harus Anda penuhi untuk mengajukan lamaran Data Entry And Customer Service Endless Cafe Jakarta yang dibuka pada 3 Juli 2024 ini:

Job Description: Data Entry and Customer Service RepresentativeOverview

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Data Entry and Customer Service Representative for our Army Surplus store, which offers military gear and apparel in Canada, the USA, and Dubai. In this long-term position, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a professional and timely manner.

Responsibilities

• Respond to customer inquiries via email and live chat, providing accurate and helpful information.
• Handle customer complaints and resolve issues to ensure customer satisfaction.
• Process customer orders, returns, and exchanges in accordance with company policies and procedures.
• Maintain accurate and up-to-date records of customer interactions, transactions, and inquiries.
• Ensure all data entry tasks are completed accurately and efficiently.
• Collaborate with other departments to address customer needs and provide seamless service.
• Identify and escalate priority issues to the appropriate team members.
• Stay up-to-date with company policies, procedures, and promotions to ensure accurate and consistent information is provided to customers.

Qualifications

• C1 English speakers.
• Proven customer service experience.
• Strong written communication skills in English.
• Excellent problem-solving and decision-making abilities.
• Ability to work well under pressure and handle difficult situations with professionalism and empathy.
• Proficient in using computer systems and software applications.
• Ability to multitask and prioritize tasks effectively.
• Must be flexible with rotational shifts.
• Knowledge of excel.
• Must have a laptop, noise cancellation headset, and a reliable internet connection.

Job Type: Full-time

Application Question(s):

• What's your expected monthly salary in USD?
• Do you know how to use Excel?

Language:

• English (Preferred)

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