Pendaftaran Front Desk Agent - Natra Bintan A Tribute Portfolio Resort Marriott International, Inc. Marriott International, Inc kembali mencari kandidat untuk mengisi posisi sebagai Front Desk Agent - Natra Bintan A Tribute Portfolio Resort. Marriott International, Inc memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Front Desk Agent - Natra Bintan A Tribute Portfolio Resort yang akan ditempatkan di Bintan Island.

Pendaftaran Front Desk Agent - Natra Bintan A Tribute Portfolio Resort Marriott International, Inc Bintan Island Mei 2024

Berikut ini adalah kualifikasi yang harus kamu penuhi untuk mengisi Front Desk Agent - Natra Bintan A Tribute Portfolio Resort Marriott International, Inc Bintan Island yang dibuka pada bulan Mei 2024 ini:

Job Number 24091461
Job Category Rooms & Guest Services Operations
Location Natra Bintan A Tribute Portfolio Resort, Jalan Raya Haji KM 01 Kawasan Pariwisata, Bintan Island, Riau, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  Kirim Lamaran

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